The State of the Contact Center — Mini Site

This project aimed to create an interactive and visually engaging report that captures the perspectives of agents and managers on today's contact centers, remote work, and job satisfaction. Built in Ceros to capture reader data, the report features fun animations and interactive elements that enhance the user experience, making the report not only informative but also enjoyable to explore.

I had a blast working on this interactive piece and getting my hands dirty with motion graphics in the Ceros platform. It was super satisfying to see the animations bring data to life and watch how the interactive elements kept readers engaged instead of just scrolling through pages of static text. Playing around with different transitions and interactive visualizations really took the storytelling to another level—turning what could have been just another boring report into something that people actually wanted to click through and explore.